Audio Visual Technician; IT

Position: Audio Visual Technician (IT & Applications)

Expected compensation: 55.00 - 60.00 USD Per Hour
Hire Art is helping an on-demand, autonomous ride-hailing company find an Audio Visual Technician (IT & Applications) to support conferencing technology, digital signage, and audiovisual services for internal meetings, corporate events, and live productions.

In this role, you'll provide hands-on technical support for conference rooms, audiovisual equipment, and live and hybrid events. You'll collaborate with AV engineers, producers, executives, and cross-functional teams to maintain reliable conferencing systems, troubleshoot technical issues, evaluate new solutions, and deliver seamless experiences for in-person and remote audiences.

The ideal candidate brings strong audiovisual and live production experience, excellent customer service and communication skills, and the ability to troubleshoot technical issues efficiently in a fast-paced environment.

As An Audio Visual Technician (IT & Applications), You'll

• Support, maintain, and troubleshoot conference room audiovisual equipment, including displays, cameras, speakers, controllers, cabling, and digital signage.
• Partner with AV engineers to build out conference rooms, configure equipment, and evaluate new hardware and software solutions.
• Set up, operate, and break down AV and streaming systems for meetings, executive events, webinars, and live and hybrid productions.
• Manage live productions using Zoom Webinar, Zoom Events, Zoom Studio, Vimeo, and OBS, including video switching, routing, and signal flow through Tri Caster, NDI, and SDI.
• Configure audio and control systems, including Q-SYS, microphones, and gain structure, and support broadcasts using LiveU, Kilo View, professional cameras, and RTMP workflows.
• Conduct equipment health checks, conference room inspections, pre-event testing, and rehearsals to ensure reliable system performance.
• Manage AV support tickets, prioritize urgent issues, and troubleshoot conferencing, connectivity, and live production problems onsite or remotely.
• Collaborate with producers, presenters, and executives to provide technical guidance and seamless event support.
• Maintain documentation of technical setups, troubleshooting procedures, internal processes, and user-fac​ing support resources.

Requirements

• 1-3 years of experience in audiovisual, IT support, or a related technical role
• Proficiency with Zoom Webinar, Zoom Events, Zoom Studio, Vimeo, and OBS
• Hands-on experience with Q-SYS, Tri Caster, NDI/SDI workflows, LiveU, Kilo View, professional cameras, and RTMP streaming
• Experience supporting large-scale corporate events, executive meetings, and live streams across multiple locations
• Experience managing Zoom Rooms, conferencing hardware, and meeting room controllers, including iOS and macOS devices
• Familiarity with hybrid event workflows and stream redundancy planning
• Basic networking knowledge and Windows/macOS troubleshooting skills related to conferencing and event technology
• Experience supporting AV systems and events in an enterprise or technology company
• Excellent customer service, communication, and problem-solving skills, with the ability to remain calm under live-event pressure
• Flexibility to support early morning, evening, and weekend event schedules

Bonus Qualifications

• Experience providing white-glove technical support for executives and senior leadership

Benefits

• Pre-tax commuter benefits
• Employer (Hire Art) subsidized healthcare benefits (eligibility begins on the first of the month following 60 days of service)
• Flexible Spending Account for healthcare-related costs
• Hire Art covers all costs for short-and long-term disability and life insurance
• 401k package

Commitment

This is a full-time, ongoing contract position staffed via Hire Art. It will be onsite and available to candidates who are local to the Foster City, CA area. Hire Art values diversity and is an Equal Opportunity Employer. We are interested in every qualified candidate who is eligible to work in the United States. Unfortunately, we are not able to sponsor visas or employ corp-to-corp.