Information Technology Support Specialist
Job in
Foster City, San Mateo County, California, 94420, USA
Listing for:
Option 1 Staffing Services, Inc.
Full Time
position
Listed on 2026-11-06
Job specializations:
-
IT/Tech
IT Support, Technical Support, HelpDesk/Support, Systems Administrator
Job Description & How to Apply Below
Option 1 Staffing is actively recruiting for an IT Technical Support Specialist for a TOP growing pharmaceutical company in Foster City, CA. This position not only focuses on resolving technical incidents but finding underlying problems and helping to develop long-term solutions/processes. Candidates should be able to pick things up quickly and have excellent customer service and communication skills.
Required Skills and Responsibilities:- Minimum 2 years of experience in a technical support position
- Provide technical support to employees working both on-site and remotely
- Strong understanding of Okta
- Understanding the following IT areas: (Windows Operating System / Azure AD / Intune / Office 365)
- General networking knowledge (Firewall, IP addresses, WLAN, Router/Switch)
- End-user hardware/software troubleshooting
- Provide event support during company meetings and events (Zoom, Microsoft Teams, etc.)
- Provide ticketing system support
- Provide excellent communication to Executive staff
- The ability to successfully prioritize competing tasks
Offer:
- Excellent opportunity to work for an outstanding, large, and growing company!
- Awesome Benefits!
- Excellent salary!
- Medical Insurance
- 401K
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