Industrial Equipment Service Writer

Coordinate industrial equipment service with strong scheduling and client communication skills at Sansom Equipment in a full-time position.

The Service Writer manages service requests for Sansom Equipment, a provider of industrial machinery and equipment. This position coordinates technician appointments, supports dispatch, and communicates service updates and resolutions. Success requires organization, Microsoft Office proficiency, scheduling software experience, and attention to detail.

• Coordinate service requests and schedule technician appointments
• Communicate service inquiries, updates, and resolutions with clients
• Support technician dispatch with job information and resources
• Coordinate parts availability, inventory, and supply orders
• Maintain records and generate service performance reports

• High school diploma or equivalent required
• Associate's or bachelor's degree preferred
• Customer service or dispatching experience preferred
• Strong communication and interpersonal skills
• Microsoft Office and scheduling software proficiency

Bring organized scheduling, detailed documentation, and clear communication to industrial equipment service coordination at Sansom Equipment.