Bilingual Disability Claims Coordinator

Bilingual English and French skills support disability claims coordination at Medavie, with weekday shifts scheduled between 8:00am and 6:00pm. This permanent position emphasizes accuracy, communication, and detailed file maintenance.
As a Bilingual Case Management Coordinator, you will set up and maintain disability claims while gathering information for benefit applications. The work involves administrative processes, customer service, financial calculations, and Microsoft Office. You will communicate with members, medical clinics, and other stakeholders while managing multiple tasks.

Key Responsibilities:

Set up new claim applications according to documented processes
Input claim details accurately across management and payment systems
Respond to Life and Disability claim inquiries by phone, email, and fax
Calculate benefits, offsets, and income replacement payments
Follow up with clinics and stakeholders for required information
Requirements:
Mandatory bilingualism in English and French
Post-secondary education or equivalent work experience
At least six months of administrative experience
Strong customer service and attention to detail
Excellent Microsoft Office and financial calculation skills
Bring bilingual communication, claims administration, and precise financial processing to Medavie's disability benefits team.