Customer Service Branch Receptionist

Be the first point of contact for Toromont Cat customers and visitors in Fredericton while supporting branch administration and sales.
As a full-time, permanent Receptionist/Branch Administrator, you will answer phones, book boardrooms, distribute mail, maintain common areas, and direct visitors. The role also includes payroll, accounts payable, bank deposits, contracts, purchasing records, and administrative requests. Your work supports the branch’s customer experience and management operations alongside the Caterpillar equipment dealership.

Key Responsibilities:

Respond courteously to internal and external customers
Answer phones, book boardrooms, and maintain common areas
Send, receive, and distribute incoming and outgoing mail
Ensure facility service contracts remain up to date
Complete administrative requests and required support tasks
Requirements:
Minimum post-secondary education
Two years of experience in administration
Customer-centric communication skills
Team-player mindset and critical-thinking ability
Self-motivated approach with minimal supervision
Apply reception, customer service, and branch administration skills across Toromont Cat’s Fredericton customer-facing operations.