Parts and Service Coordinator

Coordinate parts, service, and customer communication for Battlefield Equipment Rentals in Fredericton, NB. Support technicians, equipment repairs, and daily branch operations.
This full-time, permanent Parts and Service Coordinator role supports the Service team within Toromont Industries Ltd. You will use Microsoft Office, manage work orders, coordinate parts, and maintain accurate service records. The position connects customers, technicians, and internal teams while supporting timely repairs and clear follow-up.

Key Responsibilities:

Deliver customer service by phone, email, and in person
Prepare repair and service quotes for customers
Create work orders and allocate parts accurately
Track parts orders, warranties, inventory, and equipment
Coordinate repairs, deliveries, invoicing, and branch closing
Requirements:
Proficiency with Microsoft Outlook, Word, and Excel
Familiarity with parts ordering, work orders, and inventory
Experience in parts, service, or technician support
Excellent communication, organization, and attention to detail
Flexibility to support on-call schedules
Bring parts coordination, customer service, and work-order experience to support Battlefield Equipment Rentals operations in Fredericton.