Customer Experience Quality Analyst & Coach
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Quality Assurance - QA/QC
Quality Control - QC Analysts/Managers, QA Specialist - Analyst/Manager
Job Description & How to Apply Below
Colibri, a pioneer in online professional education, seeks a Customer Service Quality Professional to drive data-informed quality strategies across voice, chat, and email. You will evaluate performance, identify skill gaps, and shape coaching and training programs to raise service standards.
The role emphasizes trend analysis, cross‑functional collaboration, and continuous improvement to align QA with customer expectations and business priorities.
We are currently recruiting a Customer Experience Quality Analyst & Coach for our team in San Francisco, CA, United States.
This is a strong role to take on the Customer Experience Quality Analyst & Coach role at Remote.
As a Customer Experience Quality Analyst & Coach, you will play an important part at Remote in San Francisco, CA, United States.
We invite applications for the Customer Experience Quality Analyst & Coach position located in San Francisco, CA, United States.
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