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Reservations Call Center Supervisor: Lead Guest Service

Job in Fremont, Sandusky County, Ohio, 43420, USA
Listing for: Cedar Point
Full Time position Listed on 2026-11-08
Job specializations:
  • Customer Service/HelpDesk
    Call Center / Support, Customer Service Rep, Event Management & Planning, Bilingual
Salary/Wage Range or Industry Benchmark: 42000 - 54000 USD Yearly USD 42000.00 54000.00 YEAR

Job Description & How to Apply Below

Cedar Point is seeking an enthusiastic Supervisor of the Reservations Call Center to oversee daily operations, ensure policy adherence, and maximize guest satisfaction and revenue for the park and its sister properties. The role requires leadership of seasonal staff, multi-property bookings, and strong service standards.

The position supports various shifts, including nights, weekends, and holidays, and offers full-time, year-round employment with comprehensive benefits and 401(k) matching.

Join us at Cedar Point as our next Reservations Call Center Supervisor:
Lead Guest Service in Fremont, OH, United States.

As a Reservations Call Center Supervisor:
Lead Guest Service, you will play an important part at Cedar Point in Fremont, OH, United States.

We invite applications for the Reservations Call Center Supervisor:
Lead Guest Service position located in Fremont, OH, United States.

The following role is for a Reservations Call Center Supervisor:
Lead Guest Service with Cedar Point.

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