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SaaS Customer Support Specialist — Global Onboarding

Job in Fresno, Fresno County, California, 93650, USA
Listing for: Rippling
Full Time position Listed on 2026-11-05
Job specializations:
  • Customer Service/HelpDesk
    HelpDesk/Support, Customer Service Rep, Customer Success Management
Salary/Wage Range or Industry Benchmark: 65000 - 90000 USD Yearly USD 65000.00 90000.00 YEAR

Job Description & How to Apply Below

Rippling, Inc. is seeking a Customer Support Specialist focused on the Benefits Marketplace to help customers navigate our all-in-one HR, IT, and Finance platform.

You will become a product expert and resolve inquiries across email, chat, and video calls, ensuring accurate guidance and timely resolutions. Based in a fast-paced SaaS environment, you will document interactions in our CRM, collaborate with Product and Engineering for enhancements, and maintain up-to-date knowledge of policies and

We are currently recruiting a SaaS Customer Support Specialist — Global Onboarding for our team in San Francisco, CA, United States.

This opportunity is part of our work in Management & Operations, Sales.

The advertised compensation is 65.000 - 90.000.

We aim to respond to suitable candidates as soon as possible.

Full responsibilities and requirements are described in the listing above.

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