IT Support Specialist
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IT/Tech
IT Support, Systems Administrator, Technical Support, HelpDesk/Support
Job Description & How to Apply Below
Venture National Group, a financial services provider in Fresno, CA, seeks an IT Support Specialist for a full-time position. This role involves maintaining and troubleshooting our technology infrastructure to ensure optimal performance.
As an IT Support Specialist, you’ll provide technical assistance to employees, resolve hardware and software issues, and assist with network and system maintenance. You’ll also monitor system performance and implement security measures to protect our data.
You’ll work in a collaborative environment with the IT team in Fresno, CA. The workplace is professional and supportive, fostering a positive work culture.
The salary for this position is negotiable and will be determined based on the candidate’s level of experience and qualifications. In addition to the competitive salary, the company offers a comprehensive benefits package that includes health insurance, retirement plans, and opportunities for professional development. These benefits are designed to support the overall well‑being and career growth of the employee.
You should have a bachelor's degree in Computer Science or a related field. Experience with IT support systems and a strong understanding of network security are required. Excellent communication skills and problem‑solving abilities are essential.
by November 23, 2026.
The submission deadline is firm, and late applications will not be considered.
- Provide first-line technical support to employees, ensuring our systems and software are up and running.
- Troubleshoot and resolve hardware and software issues promptly and efficiently.
- Maintain and update our IT documentation to ensure it's accurate and up-to-date.
- Assist with the installation, configuration, and maintenance of new software and hardware.
- Monitor system performance and identify areas for improvement.
- Bachelor's degree in Computer Science, Information Technology, or a related field.
- 2-3 years of experience in IT support or a similar role.
- Strong knowledge of Windows and macOS operating systems, as well as Microsoft Office Suite.
- Familiarity with basic networking concepts and principles.
- Excellent communication and problem‑solving skills.
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