Sales Account Manager​/US West

Position: Sales Account Manager/ US West
Company Description

Applied Biological Materials (abm) is a life sciences company that provides high-quality research reagents and custom services at competitive prices to support scientists worldwide. With an extensive portfolio that includes PCR and qPCR products, antibodies, RNA tools, CRISPR technologies, cell lines, growth factors, and viral expression systems, abm aims to be a one-stop supplier for diverse research needs. The company’s R&D team collaborates with customers to design tailored solutions when specialized products or services are required.

abm also offers custom services such as recombinant virus production, cloning, gene synthesis, protein production, and sequencing to help streamline complex research workflows. In addition, abm provides free educational resources and learning materials to support continuous scientific development.

Role Description

The Sales Account Manager / US West is a full-time remote role responsible for driving sales growth and managing customer relationships across the western United States. This role involves identifying and qualifying leads, presenting product and service solutions, and developing account plans to expand business within assigned territories. The Sales Account Manager will respond to customer inquiries, provide product and technical information in collaboration with internal teams, and ensure a smooth purchasing experience.

Daily activities include maintaining a sales pipeline, preparing quotes and proposals, following up on opportunities, and tracking activities in a CRM system. The role also requires gathering customer feedback, monitoring market trends, and partnering with marketing and product teams to improve offerings and customer satisfaction.

Qualifications

• Strong account management skills with experience in building, maintaining, and growing customer relationships to drive repeat business and long-term partnerships.
• Demonstrated ability in customer service and customer satisfaction, including resolving issues promptly, managing expectations, and providing a positive customer experience.
• Proven lead generation and sales development capabilities, with experience in prospecting, qualifying leads, and converting opportunities into revenue.
• Excellent communication skills, both written and verbal, with the ability to explain technical concepts clearly to diverse audiences and collaborate across internal teams.
• Background in life sciences (e.g., biology, biochemistry, biotechnology) or related field; a bachelor’s degree in a scientific discipline or equivalent experience is preferred.
• Prior experience in B2B sales or account management within biotech, pharma, or research reagents is an asset.
• Comfort working remotely, managing time effectively, and using digital tools such as CRM software, virtual meeting platforms, and online collaboration systems.
• Ability to travel within the US West region for customer visits, conferences, and trade shows as needed.