Portugal - Customer Operations/French Market; Accomodation from
Job in
1700, Fribourg, Canton de Fribourg, Switzerland
Listed on 2026-01-01
Listing for:
Cross Border Talents
Full Time
position Listed on 2026-01-01
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, HelpDesk/Support, Call Center / Support
Job Description & How to Apply Below
Want to Relocate to Portugal?
We are looking for French‑speaking talents who want to build a career in Customer Operations & International Support while working in a diverse, multicultural environment in Lisbon.
PositionOperations Customer Expert
LocationLisbon, Portugal
MarketFrench‑Speaking
Your Main Responsibilities- Respond to customer requests via email, chat, contact forms, and calls
- Handle support tickets related to general queries, refunds, or incomplete services
- Call users to speed up case resolution and improve communication
- Perform back‑office tasks that may involve outbound calls
- Conduct outbound calls to promote products, collect feedback, and support customer success
- Maintain accurate records using CRM tools
- Achieve performance goals and respect deadlines
- Provide operational feedback and escalate cases when needed
Option 1 With Apartment (Company Housing Included)
Total Gross Cash Compensation: 1,040 / month
- Includes:
Base salary - Monthly holiday & Christmas allowances
- Meal allowance (7 per working day)
- Apartment benefit‑in‑kind (200 declared on payslip, tax‑free until 31/12/2026)
- Health insurance from day one
- Potential productivity bonus (performance‑based)
Option 2 Without Apartment (You Arrange Your Own Housing)
Total Gross Cash Compensation: 1,240 / month
- Includes:
Base salary - Monthly holiday & Christmas allowances
- Meal allowance
- Health insurance from day one
- Potential productivity bonus (performance‑based)
- Schedule:
8 hours / day - Training content includes system onboarding, customer management, product training & on‑the‑job practice
- Training allowance: 42.72 per day
- Payment is made only if training is fully completed
- 40 hours / week + 1 hour lunch break
- 22 vacation days per year
- French holidays apply
- If you work on a Portuguese public holiday, you receive a compensation day
- Office located near Oriente / Moscavide stations (easy access by metro, bus, train)
A multicultural lifestyle, sunny climate, international work environment, career growth opportunities, and a great work‑life balance.
Want to apply or learn more? Feel free to message me!
#J-18808-LjbffrNote that applications are not being accepted from your jurisdiction for this job currently via this jobsite. Candidate preferences are the decision of the Employer or Recruiting Agent, and are controlled by them alone.
To Search, View & Apply for jobs on this site that accept applications from your location or country, tap here to make a Search:
To Search, View & Apply for jobs on this site that accept applications from your location or country, tap here to make a Search:
Search for further Jobs Here:
×