Code Board Manager

Under the supervision of the City Clerk and in accordance with Florida law and City policy, this position performs work and leads the administrative operations supporting the Code Enforcement Process and Code Enforcement Board. Responsibilities include ensuring compliance with applicable laws, due process requirements, public records laws, and records management standards; overseeing the preparation and maintenance of official records, legal documents, Board proceedings, and case management activities;

supervising administrative staff; developing and improving policies, procedures, and technology-driven processes; and serving as a liaison among City departments, legal counsel, Board members, and the public to ensure the effective and efficient administration of Code Enforcement activities.

• Plans, directs, supervises, and evaluates the administrative operations supporting City Code Enforcement Officers and the Code Enforcement Board, establishes priorities, and ensures compliance with applicable laws, City policies, and due process requirements.
• Oversees administrative processing of Code Enforcement Board proceedings and cases, including Requests for Hearings, Notices of Hearing, agendas, minutes, Board Orders, compliance affidavits, property postings, liens, lien releases, and case closures. Reviews work for procedural compliance, directs corrective action, and ensures statutory deadlines are met.
• Supervises and mentors’ administrative staff, assigns work, establishes performance standards, conducts evaluations, and provides training and corrective action to ensure accountability and effective service delivery.
• Develops and conducts training programs for City employees on the Code Enforcement procedures and enterprise software, evaluates training needs, and ensures consistent application of approved processes.
• Develops, implements, and evaluates administrative policies, procedures, and workflows to address operational deficiencies and improve efficiency, consistency, and customer service.
• Ensures the integrity of enterprise system data, certified mail tracking, official case files, and Board records. Oversees records preservation, retention, archival, and public records responses to maintain complete documentation for litigation or appeals.
• Oversees prosecution costs, daily fines, compliance affidavits, Board Orders, invoices, liens, revenue collection, and unpaid balances, verifies calculations against Board Orders, and coordinates resolution of payment and account discrepancies.
• Analyzes lien release requests and prepares City Commission agenda items, verifies case timelines and supporting documentation, and identifies matters requiring management or legal review.
• Coordinates with Code Enforcement Officers, City departments, legal counsel, Board members, and the public to address administrative matters and facilitate case progression, Board hearings, and enforcement activities.
• Prepares, reviews, and approves administrative correspondence, legal notices, Board documents, invoices, reports, and other official communications for accuracy and compliance. Collects revenue and follows up on unpaid invoices.
• Analyzes operational data, prepares management reports, identifies trends and causes of delays, and recommends improvements to staffing, workflows, and service delivery.
• Leads software enhancements, automation, and records modernization projects, evaluates AI and emerging technologies where appropriate, and ensures changes support accurate and efficient administrative operations.
• Maintains the confidentiality of protected information in accordance with applicable laws and City policies.
• Performs Notary Public duties, travels to City facilities and Code Enforcement sites as necessary, and…