Quality Compliance Technician

Maintain reliable, traceable, and compliant measurement equipment across manufacturing, laboratory, and field operations. Coordinate calibration, equipment verification, asset records, and out-of-service controls to support accurate measurements, operational consistency, and ISO 9001 Quality Management System requirements.

Requirements Roles and responsibilities

Calibration and Measurement Equipment Management

• Coordinate calibration schedules and services for all designated measuring devices.
• Maintain current calibration certificates, equipment histories, verification records, and supporting documentation.
• Monitor calibration due dates, coordinate equipment repairs, service requirements, and calibration vendors.
• Work with Production and Quality Control to verify scale operation, measurement accuracy, and equipment condition.

Asset Management and Out-of-Service Controls

• Maintain an accurate inventory of critical measuring and test equipment, including asset identification, location, status, and service history.
• Administer the out-of-service process for equipment that is damaged, overdue, or otherwise unsuitable for use.
• Ensure affected equipment is clearly identified, segregated or restricted as appropriate, and returned to service only after required verification.
• Coordinate inventory and availability of critical equipment and related replacement items.
• Support ISO 9001 requirements relating to monitoring and measuring resources and retention of calibration evidence.

Procedures, Training, and Cross-Functional Support

• Assist in developing procedures, work instructions, and records related to equipment calibration, verification, and operation in coordination with document control.
• Provide guidance to equipment users on proper operation, care, verification, and reporting of equipment issues.
• Collaborate with Production, Quality Control, Maintenance, R&D, and Field Technical teams to resolve equipment concerns.
• Participate in continuous improvement activities focused on measurement reliability, standardization, and risk reduction.