VP of Sales
-
Sales
Account Manager, Client Relationship Management
Job Description & How to Apply Below
CAKE Mortgage is a cutting-edge wholesale mortgage lender specializing in Non-QM products. We're redefining the lending experience through innovative programs, streamlined processes, and a commitment to speed and precision. As we continue to grow, we're looking for forward-thinking professionals who thrive in fast-paced, collaborative environments.
Position Summary
The Vice President of Sales leads an assigned sales organization and is responsible for driving production growth across CAKE Mortgage’s wholesale and correspondent channels. Reporting to the Executive Vice President of Sales, this leader recruits, develops, and manages a high-performing team of Account Executives, oversees broker account allocation, and serves as the primary senior relationship contact for assigned mega-broker accounts.
The Vice President of Sales owns production and revenue results for their assigned region or sales team and partners closely with internal teams to support effective execution from pricing through funding while maintaining operational and credit integrity.
Key Responsibilities
Recruitment, Team Leadership & Performance
- Recruit Account Executives to support team growth, including identifying candidates, conducting interviews, and partnering with Human Resources throughout the hiring and onboarding process.
- Build, coach, and scale a high-performing sales team focused on production, growth, and profitability.
- Train, manage, and develop Account Executives assigned to the team.
- Establish clear production goals and performance expectations and hold team members accountable for results.
- Provide ongoing coaching, feedback, and development plans to address performance gaps and support continued growth.
- Serve as a subject matter resource for team members and coordinate with internal partners to obtain accurate guidance and solutions when needed.
Account Allocation & Growth
- Distribute approved broker accounts and leads among team members based on business needs and growth opportunities.
- Oversee account optimization across the team, including quarterly reviews of account activity and reassignment of dormant accounts, as appropriate.
- Conduct monthly book-of-business reviews with each Account Executive to evaluate engagement, identify growth opportunities, and develop business development strategies.
- Develop and execute sales strategies, monitor key performance metrics, and provide accurate production forecasting.
Strategic Broker Relationships & Company Representation
- Serve as the primary senior relationship contact and representative of CAKE Mortgage for assigned mega-broker accounts.
- Partner with Account Executives to strengthen and grow strategic broker relationships and develop new broker partnerships.
- Identify client needs and position appropriate CAKE Mortgage products within established company guidelines.
- Maintain current knowledge of industry trends, investor guidelines, competitive activity, and market shifts.
- Ensure a high level of service and responsiveness is delivered to brokers and lending partners.
- Represent CAKE Mortgage at trade shows and industry events and participate alongside Account Executives in client meetings, presentations, and educational sessions.
Escalations, Exception Coordination & EPO/EPD Oversight
- Serve as the team's primary point of contact for escalated broker and loan-related matters.
- Evaluate and facilitate exception requests within established policies, guidelines, and approval authority.
- Ensure the team actively manages Early Payoff (EPO) and Early Payment Default (EPD) matters, including timely broker follow-up and coordination with appropriate internal stakeholders.
- Support negotiation and resolution efforts within established authority and approval requirements.
- Partner closely with internal teams to support smooth execution from pricing through funding while maintaining operational and credit standards.
- Perform other related duties as required and assigned.
Supervisory Responsibilities
This position has direct supervisory responsibility for assigned Account Executives. Responsibilities include assigning and directing work, establishing production goals, monitoring performance against established expectations, coaching and developing team members, and ensuring appropriate coverage of broker relationships.
All supervisory responsibilities are carried out in accordance with CAKE Mortgage policies and procedures, applicable law, and in partnership with Human Resources.
Requirements
Education
- Bachelor's degree or equivalent…
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).