Network Specialist II

Date:
Nov 3, 2026

Location:

HOUSTON, TX

Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. At HHSC, your contributions matter, and we support you at each stage of your life and work journey. Our comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more.

Explore more details on the Benefits of Working at HHS webpage.

Functional

Title:

Network Specialist II

Job Title:

Network Specialist II Agency:
Health & Human Services Comm Department:
Reg Office Supp DSHS 4.2.5 Posting Number: 23000 Closing Date: 12/03/2026 Posting Audience:
Internal and External Occupational Category:
Computer and Mathematical Salary Range: $4,020.33 - $5,178.00 Pay Frequency:
Monthly Salary Group: TEXAS-B-19

Shift: Day Additional

Shift: Days (First) Telework Travel:
Regular/Temporary:
Regular Full Time/Part Time:
Full time FLSA Exempt/Non-Exempt:
Nonexempt Facility Location

Job Location City: HOUSTON

Job Location Address: 5425 POLK ST Other Locations MOS Codes: ,,,,,,,6694,17C,17C0,17DX,17S,17SX

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In accordance with DSHS Guiding Principles and universal expectations of personal responsibility, under moderate direction of IT Operations
- Health Services Region IT Support Group Manager, with limited latitude for the use of initiative and independent judgment, performs complex work overseeing activities associated with Local Area Networks (LAN), Wide Area network (WAN), and the selection and evaluation of components for data telecommunications networks. Performs network design and installation, training, and evaluation of potential network enhancements. Perform customer support activities.

Responsible for compliance with applicable policies, standards, guidelines, and procedures of DSHS, HHSC, and DIR. This position is classified as a fulltime position (40 hours a week). Work outside of regular hours may be required. Travel to other work location may be required. Performs other duties as assigned.

Essential Job Functions (EJFs)

• (40%) Serve as front line technical support staff for local and remote personnel to obtain technical support for PC workstation hardware, software, and connectivity to network or telecommunications systems. Working closely with other with team members, perform PC desktop support, troubleshoot and repair hardware and software, making appropriate documentation within the assigned Help Desk system, and other technical issues in a timely manner and according to Service Level Agreement (SLA) standards.
• (25%) Install, monitor, and maintain hardware providing Local Area network (LAN) services. Assist in support of Wide Area Network (WAN) equipment and services. Hardware support includes cable, hub/switch installations, limited router support, and related physical and logical structures. Monitor performance of, and act as liaison to, the Data Center Services (DCS) vendor to ensure service levels for network server hardware and operating systems, as well as backup and recovery services.
  
  Perform limited server duties, such as the addition of new users to the network and establishment of rights and privileges, and other functions as indicated as agency responsibilities not covered in the DCS scope.
• (20%) Install and maintain hardware and software on agency workstations and other systems as assigned. Maintain patch levels, connectivity, and sufficient security software and…