Administrator Support Children In Care

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The safeguarding children's team is incredibly excited to advertise the post of administrator support for the children in care team.

In this role you will provide administrative support to the children in care team which includes Consultant Paediatricians and Nurses. You will work alongside the team to ensure that the health needs of children in care are met. In this role you will also work with other agencies to achieve the best health outcomes for children in care.

• Support the team administrator in providing an efficient administrative support service to the Children in Care team to meet internal and external standards/performance indicators
• Provides support to Children in Care clinicians (e.g., managing clinics and diaries, organising meetings making best use of resource)
• Support the Team administrator and act as a point of contact for social worker, foster carers and third parties (e.g., other clinicians and services, GP's, health visitors) to resolve queries, respond to requests for information or notify third party of information as required by clinicians.
• To work as part of a team that work in partnership with the Local Authority to support the health needs of CIC and Young People.
• Support the Team Administrator to manage health assessment appointments for Children in Care
• Support the Team Administrator with smooth running of nominated clinics; managing and maximising capacity, cancellations & rescheduling, arranging additional clinics to ensure that the Trust meets its statutory responsibilities for Children in Care.
• Support the Team Administrator with requests internally and externally to gather information in readiness for children's health assessments.
• Provide a high-quality clinical typing service, including clinic instructions/outcomes, minutes from meetings and populate information into report templates.
• Action tasks arising from typing; including updating systems, outcome codes and referrals to other agencies.

Based in the North East of England we provide a range of hospital and community health services from our leading facilities, including the Queen Elizabeth Hospital, Blaydon urgent care centre and Bensham Hospital, all within Gateshead.

We now employ around 4,800 staff and currently provide 444 hospital beds across the Gateshead region.

Our values should be the 'golden thread' which runs through everything we do - they are the core of who we are. Our five values can easily be remembered by the simple acronym ICORE;
Innovation, Care, Openness, Respect, Engagement.

We have a number of staff networks including the Global Ethnic Majority (GEM) network, D-Ability network, LGBTQ+ Network and the Women's Network, to challenge us and help us to constantly improve.

Date posted: 15 December 2025

Pay scheme:
Agenda for change

Band:
Band 3

Salary: £24,937 to £26,598 a year per annum

Contract:

Permanent

Working pattern:
Full-time

Reference number:

Job locations:
Queen Elizabeth Hospital, Sherriff Hill, Gateshead, NE9 6SX

Support the team administrator in providing an efficient administrative support service to the Children in Care team to meet internal and external standards/performance indicators

Provides support to Children in Care clinicians (e.g., managing clinics and diaries, organising meetings making best use of resource)

Attend regular meetings.

Support the Team administrator and act as a point of contact for social worker, foster carers and third parties (e.g., other clinicians and services, GPs, health visitors) to resolve queries, respond to requests for information or notify third party of information as required by clinicians.

• NVQ 3 Certificate in Business Administration or equivalent experience
• IT qualification i.e. ECDL or relevant experience
• Key skills in literacy and numeracy level 2, O level grade C or above/ GCSE Maths and English Grade 4-9.
• Experience of working in NHS or healthcare environment
• Experienced in using Microsoft Office packages
• Effective written and oral communication skills.

• RSA 3 in Typing or Word Processing or equivalent experience
• Audio typing qualification
• Experience in working with safeguarding children
• Knowledge of Careflow system and EMIS system
• Knowledge of medical terminology

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants,…