Voice Provisioning Engineer

Position: Voice Provisioning Engineer (Permanent)
Role:
Voice Provisioning Engineer

Location:

Gateshead

Salary: £30,000 - £42,000 + Car Allowance

‍Profile

Planet Recruitment are proud to be working with a very well-respected telecommunications company, who are looking to add a Voice Provisioning Engineer to their team.

My client has a provisioning engineering team based in Gateshead which consists of highly skilled voice coordinators and technical engineers. In this position you will support internal & external teams, design and coordination of UCaaS solutions, SIP delivery, Complex orders, technical support & liaison with 3rd parties providing relevant products or services, delivering BAU or complex bespoke projects.

Key Responsibilities

Project provisioning including remote system/site builds, user configuration, remote support, technical guidance to end users or engineers, project calls, escalations.
On site installations. When required you will be expected to carry out installation of voice equipment on customers sites. This may include implementing of equipment in data centres or customer premises.
Assist with end user technical query's, Carry out site and desktop technical surveys, Architecture, and costing.
Technical customer presentations, technically validate and sign-off solutions plus creation and approval of documents such as FDS, PID, SOW's.
Oversee project delivery by managed the end-to-end process, ensuring timely and quality completion of deliverables within budget constraints.

Essential Experience

Experience with provisioning the Mitel suite of MiVoice business products and their applications especially MiCC & Mi Collab

Experience with deployment of Zoom Phone, Zoom Contact centre and the Zoom Application portfolio.

Experience with Data networking such as data switch installs, VLAN configurations, router installs, server builds, Windows deployments
Excellent communication skills, with the ability to present information clearly to non-financial stakeholders.
A proactive approach to continuous improvement in accounting processes and systems.

If you feel you have the right skill set and want to work for a growing organisation, then please apply ASAP.

INDIT

Planet Recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Planet Recruitment is an Equal Opportunities Employer.

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Only candidates with the relevant skills and experience will be contacted after application, if you do not hear back from us within 7 days you have unfortunately been unsuccessful in your application.

Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the position