CDD Operations Associate - Onboarding

CDD Operations Associate - Onboarding

Worldpay – Gateshead, England, United Kingdom

We’re looking for an experienced CDD Operations Analyst to join our ever evolving CDD Onboarding Team and help us unleash the potential of every business.

• Conduct Customer Due Diligence (CDD) and Enhanced Due Diligence (EDD) for new business relationships, reviewing customer profiles and ownership structures in line with Worldpay’s policies.
• Perform ongoing monitoring of existing customer relationships following trigger events or through scheduled periodic reviews.
• Assess sanctions, PEP, and adverse media screening hits, escalating findings where necessary.
• Communicate effectively with internal stakeholders such as Business Development and Compliance teams to ensure smooth onboarding and review processes.
• Ensure CDD reviews meet regulatory standards while maintaining operational efficiency.
• Identify potential risks and discrepancies, escalating issues for further review.

• 3 years of experience in CDD, KYC, AML, or financial crime compliance within financial services, payments, or another regulated industry.
• Strong knowledge of AML regulations, CDD requirements, EDD processes, and financial crime risk indicators.
• Ability to handle cases at all risk levels, including complex corporate structures and high-risk clients.
• Proficiency in sanctions screening, adverse media analysis, and PEP investigations, with the ability to apply a risk-based approach to escalations.
• Strong stakeholder communication skills, with experience working with Business Development, Relationship Managers, and Compliance teams.
• Analytical mindset, capable of spotting trends, identifying risk gaps, and suggesting process improvements.
• Experience providing mentoring or initial quality reviews (QC) for junior analysts, contributing to team development and knowledge sharing.

• Working towards or committed to obtaining professional qualification(s) (e.g., ICA Certificate in AML, ACAMS).
• Experience in merchant acquiring, fintech compliance, or correspondent banking.
• Knowledge of global regulatory frameworks (e.g., FCA, FinCEN, MAS, HKMA, EU AML Directives).
• Experience with CDD/KYC tools such as Orbis, Actimize, Salesforce, or Lexis Nexis.

As a member of our Customer Due Diligence Team, you will play a crucial role in safeguarding the company’s reputation and mitigating financial crime risks by conducting thorough investigations ensuring alignment with Worldpay policies and risk appetite.

Think, Act, Win. We stay curious, always asking the right questions and finding creative solutions to simplify the complex. We’re dynamic, every World payer is empowered to make the right decisions for their customers. And we’re determined, always staying open and winning and failing as one.