Delivery Manager

Vertu Motors, Delivery Manager, Hybrid - Gateshead

We’re building a modern product development function inside Vertu - one that combines agility, pragmatism, and a relentless focus on value. We’re looking for a Delivery Manager with a strong agile background - someone who brings the servant‑leader mindset of a Scrum Master, combined with the practical delivery leadership needed to create flow, alignment, and predictable outcomes.

You’ll partner with a cross‑functional team to create the conditions for great delivery. That means:

• Facilitating lightweight delivery practices (planning, standups, reviews, retros) that keep the team aligned and focused on value, not ceremony.
• Coaching and partnering with Product Owners to strengthen their capability in refinement, prioritisation, and agile product development — helping them co‑shape clear, manageable work with the team so it flows predictably through the system.
• Identifying and resolving delivery risks, blockers, and cross‑team dependencies early.
• Bringing your delivery experience into our Delivery HQ community — mentoring peers, sharing good practices, and helping evolve consistent, effective ways of working across our product development space.
• Acting as a change agent who improves flow not just within the team, but across value streams and the wider organisation. This includes helping people:
  • Visualise work clearly
  • Stabilise delivery cadence
  • Optimise the system by reducing cognitive load, simplifying processes, and strengthening the agile interactions that enable effective collaboration and continuous improvement.

• Work is fully visible across the team and stakeholders - everything meaningful is captured in Jira and organised in a way that supports clarity and decision‑making.
• The team’s work has a clear, consistent structure aligned to our internal model (Initiatives → Epics → Stories), making priorities, scope, and progress easier to understand.
• The team has an emerging, sustainable delivery rhythm, with planning, refinement, and review practices that fit their context and the wider systems they operate within.
• The team shows increased self‑organisation and ownership, with fewer escalations, more peer‑to‑peer problem solving, and stronger collective responsibility for delivery.
• The Delivery HQ community feels stronger and more connected, with more consistent practices, shared learning, and improved alignment across Delivery Managers.
• Stakeholders feel the impact - clearer communication, better visibility, improved alignment, and a noticeable reduction in friction or ambiguity around delivery.

• Servant‑leadership mindset, with experience helping teams grow in autonomy, confidence, and self‑organisation.
• Practical, flexible use of Scrum/Kanban, applying agile principles with judgement, not enforcement.
• Strong coaching capability, supporting both technical teams and stakeholders to refine problems, shape work, and improve flow.
• Clear, calm communicator who builds trust quickly, brings constructive challenge, and navigates shifting priorities with good judgement.
• Self‑driven and committed to continuous improvement, bringing the attitude, energy, and professionalism that strengthens both delivery and team culture.

• A values‑driven, people‑first culture where collaboration, curiosity, and continuous learning guide how we build products and work together.
• Our ONE VERTU principles: clarity of purpose, focus on outcomes, self‑improvement, autonomy, and high energy shape the environment you’ll operate in every day.
• A modern, cross‑functional technology organisation that brings together Development, Service Operations, Cyber, Security, Data, and Dealer Management Systems. You’ll work alongside teams who own what they build and care deeply about quality, user needs, and delivering incremental value.
• Real influence in how delivery happens across teams, with the opportunity to strengthen agile product practices, support stakeholder capability, and help teams focus on solving meaningful problems.
• Support from a growing Delivery…