Marcomms Operations Manager

Digital Catapult is looking for a Marcomms Operations Manager who will be part of the Marcomms Team (Marketing, Communications and Events), working closely and collaboratively with various departments in the company and reporting to the Head of Marketing.

The Marcomms Department acts as an agency with regards to the wider Digital Catapult teams. This role will be responsible for leading the delivery of agile marketing operations to drive efficiencies and processes within the business and will be instrumental in how the Marcoms Team manage all programmes and projects within the organisation, assigning priorities and managing the workflow.

This role will support the delivery of robust, scalable and flexible marketing processes: you will ensure the effective deployment of processes and that we have the correct tools in place to drive efficiency, measure and track productivity, and support growth.

This role is an 18 month fixed term contract.

• Maintaining, updating and fine‑tuning efficient ways of managing and prioritising the Marcomms Team workload, workflows, processes and tools (for example Trello boards) to drive effectiveness, efficiency and optimal communication flow within all members of the team.
• Identifying, exploring and defining which projects/programmes the team should prioritise, setting a timeline to reach goals quickly, and tracking progress with operational owners to drive programmes that deliver impact.
• Adapting, refining and creating templates, checklists and documents to help the team streamline activities and work more efficiently.
• Delivering monthly marketing reports with key insights and lessons learned to help answer strategic and operational questions, assisting the Marcomms Team with business reporting, target setting, and KPI management.
• Acting as the team GDPR champion by overseeing data cleanliness and completeness for customer, prospect and partner records; maintaining data according to good GDPR policies and practices.
• Acting as the team champion with regards to procurement processes and practices and being the team point of contact for keeping all supplier’s framework agreements in place.
• Acting as the brand guardian making sure to maintain, review and create the existing branded assets as well as help the wider team to adhere to the Digital Catapult brand.

• Relevant experience in B2B marketing operations, preferably (but not essential) from a technology business, startup or agency.
• Ideally educated to degree level within a business or marketing related field or with equivalent level of experience.
• Strong project management and organisational skills with the ability to manage multiple projects, objectives and tasks simultaneously.
• Technically capable with a desire to improve processes.
• Great teamwork and collaboration skills, able to form successful working relationships with colleagues across the business.
• A solutions person with a creative flair and the ability to break complex problems into smaller ones – enjoys identifying and solving complex.

Final date to receive applications: 5th January 2026

We recognise and value the advantages and opportunities that come with having people from diverse backgrounds working with us and it is our ambition to build an organisation which is representative and reflective of UK society.

We welcome applications from neurodivergent candidates, candidates from minority and underrepresented groups and from candidates with more or less experience, provided the requisite skills can be demonstrated.

As members of the Disability Confident Scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy. Please do speak with us about adjustments that could support you through our interview process.

Digital Catapult is an equal opportunities employer.

• We are in the UK’s Top 100 Best Workplaces and placed in the UK’s Best Workplaces in Tech and Large Organisations.
• 5% performance related bonus
• Digital Catapult is a Disability Confident Committed Level 1 Employer.
• Excellent holiday package: 25 days annual leave, Bank Holidays and 3 days…