Service Advisor

Job Details

Job Location:

85D78 Hayes CDJ Baldwin - Alto, GA 30510

Hayes Chrysler Dodge Jeep RAM of Baldwin is looking for an experienced Service Advisor to join our team!!

We're looking for an experienced Service Advisor to join our high-performing team! If you're ready to take your career to the next level with a family-owned dealership that values hard work, customer satisfaction, and professional growth, this is your opportunity.

• Greet customers with a professional, prompt, and friendly attitude
• Accurately gather customer and vehicle information
• Document vehicle concerns based on customer descriptions
• Recommend maintenance and repairs based on age, mileage, and service history
• Create accurate estimates for labor and parts
• Perform walk-around inspections on all vehicles
• Keep customers updated throughout the repair process
• Track vehicle status and ensure timely completion
• Review final invoices with customers and explain all work performed

• Competitive weekly pay plan
• Medical, Dental, Vision, and Life Insurance
• 401(k) with employer match
• Paid vacation:
  • 1 week after 1 year
  • 2 weeks after 3 years
  • 3 weeks after 5 years
• 6 paid holidays
• Ongoing paid training and certification opportunities
• Modern, clean, and fully equipped facility
• Locally owned, family-run dealership with strong community roots

• Proven success in customer service and sales performance
• Previous experience as a Service Advisor, Service Consultant, or Assistant Lane Manager
• High energy, team-oriented, and customer-focused
• Strong communication skills and attention to detail
• Ability to operate tablet-based write-up systems (Reynolds & Reynolds a plus!)
• Valid drivers' license and clean driving record
• Desire for a long-term career with a dealership that promotes from within