Case Coordinator

Case Coordinator

Toombs IDD Clubhouse - Lyons, GA 30436

Position Type:
Full Time Job Shift: Morning Education Level: 4 Year Degree

Job Summary:

Provides a broad range of paraprofessional social services to individuals and their families. Coordinates services, monitors service delivery, supports treatment planning, facilitates communication among stakeholders, and assists individuals in achieving identified goals. Serves as a liaison for social services and community resources while supporting continuity of care and quality service delivery.

Essential Functions:

• Ensures assigned records and charts remain compliant with agency, state, and federal regulations.
• Collaborates with staff to ensure documentation is completed accurately and within required time frames.
• Prepares and distributes reports and correspondence to supervisors, team members, and other appropriate individuals.
• Participates in departmental meetings, treatment team meetings, annual ISP meetings, ISP addendums, and other meetings as required.
• Participates in intake activities and gathers information from individuals, family members, caregivers, physicians, and community agencies.
• Assists individuals with community integration, community awareness, socialization, recreational activities, and leisure opportunities.
• Schedules psychiatric, medical, and other follow-up appointments to ensure continuity of care.
• Serves as a liaison among individuals, family members, significant others, physicians, providers, and organizational departments.
• Monitors individual progress toward identified treatment and service goals.
• Develops and maintains community resource contacts to facilitate service delivery and supported employment opportunities.
• Attends seminars, conferences, and job-related training programs.
• Oversees services, supports, care, and treatment provided to assigned individuals.
• Participates in developing and monitoring Individual Service Plans and Individual Recovery Plans.
• Assists with conducting diagnostic, behavioral, functional, and educational assessments as appropriate.
• Supports development and implementation of behavior support plans.
• Implements assessment, care, and treatment activities within scope of practice.
• Supports high-intensity services including assessments, evaluations, crisis services, and related interventions.
• Performs related duties as assigned.

Required Knowledge &

Skills:

• Knowledge of state, local, and federal regulations impacting developmental disability services.
• Knowledge of agency confidentiality policies and procedures.
• Knowledge of Individual Service Plans (ISP) and related service planning processes.
• Knowledge of community resources and support services.
• Knowledge of agency safety policies and procedures.
• Knowledge of case management principles and procedures.
• Ability to identify disruptive or problematic behaviors and respond appropriately.
• Ability to develop training and educational materials.
• Ability to assist and supervise individuals with activities of daily living.
• Ability to safely operate agency vehicles in accordance with organizational policies and traffic laws.
• Ability to assess individual strengths, abilities, and service needs.
• Ability to maintain documentation and records accurately.
• Ability to communicate effectively both verbally and in writing.
• Ability to work collaboratively with families, providers, and community agencies.
• Ability to organize work activities and manage multiple priorities.

Primary Responsibilities, but not limited to:

• Coordinates services and supports for assigned individuals.
• Monitors compliance with service planning and documentation requirements.
• Facilitates communication and collaboration among stakeholders.
• Supports community integration and skill development activities.
• Monitors progress toward treatment and service goals.
• Maintains accurate records and documentation.
• Coordinates appointments and follow-up services.
• Identifies and links individuals to community resources.

Competencies:

• Communication
• Accountability/Responsibility
• Cooperation/Teamwork
• Creative Thinking
• Customer Service
• Dependability
• Flexibility
• Initiative
• Analytical Data Gathering
• Job Knowledge
• Judgment
• Professionalism
• Quality/Quantity of Work
• Personal Credibility
• Planning/Organization

Required

Education & Experience:

• Bachelor's degree in a social service field and one (1) year of full-time experience in social services delivery; OR
• Master's degree in a social service field.
• Valid Georgia Driver's License required.

Upon appointment to the position, the…