Campus Soft Services Coordinator

Comprising the SEC Centre, SEC Armadillo and the OVO Hydro, the Scottish Event Campus (SEC) is Scotland's premier venue for events, gigs, conferences, and exhibitions. We enjoy an enviable reputation as one of Europe’s most prestigious venues with the OVO Hydro consistently ranked in the top 3 busiest venues in the world, attracting over 2 million visitors per year.

• To support and continually improve housekeeping with the Cleaning Partner and to promote and operate in accordance with SEC Health & Safety procedures at all times.
• To support on the cleaning standards across the Campus; supporting the business needs, while working proactively around the company’s tenancy schedule.
• Ensure the consumables and stock taking is in conjunction with the Cleaning Partner monthly.
• Liaise with the helpdesk to resolve any soft services issues quickly and effectively, including completing tasks and jobs as appropriate.
• Support colleagues across the Facilities Team with the delivery of service quality that enhances the client and customer experience and exceeds expectations.
• Assist the Facilities Soft Services Supervisor & Facilities and Contract Manager with post event inspections of all client and visitor event space and complete regular venue inspections with the Cleaning Partner.
• Complete detailed inventory checks for all client spaces (organiser offices, artist dressing rooms, and production rooms) and provide completed handover checklists to the clients at the beginning of their tenancy. Ensure outstanding jobs are prioritised for completion during tenancy wherever possible.

• Knowledge of Health & Safety legislation including COSHH.
• Good numerical and written skills.
• A minimum of 12 months experience working in a similar environment or in a commercial environment.
• Experience of Microsoft software systems.
• Able to work flexibly in line with business requirements including working during events in evenings and weekends.
• Educated to a minimum of NVQ level 2 or equivalent.

• Entry level

• Full-time

• Other

• Staffing and Recruiting