Vehicle Senior Clerical Assistant GLA

Job Description

An opportunity has arisen for the role of two Senior Clerical Assistant within the Vehicle Pound.

Post holder's duties include the administration of the abandoned vehicle scheme, illegally parked vehicle removals and restoration procedures using a computerised database and processing financial transactions.

The post holder will be required to deal with members of the public face to face and on the phone, also investigate and respond to enquiries concerning reports of abandoned vehicles. Updating daily spreadsheets, liaising with other departments and provide clerical support to the Pound Supervisors. Other duties require the daily deployment and planning of available resources for vehicle uplift requests and reporting of defects within the Pound including uplift vehicles.

Experience of dealing with the public and confrontational situations is essential as is the ability to remain calm under pressure. Knowledge of relevant computer software packages such as Microsoft Office (Word/Excel) also essential. Administer processing of bus lane and low-emission zone offenses captured by CCTV. Knowledge of Decriminalisation of Parking Enforcement is desirable.

Post holder will work a 3 shift system from 07:30 to 22:00 hours variable with shift changes as and when required.

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