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Customer Service Team Leader – Retail

Job in Glasgow, Glasgow City Area, G1, Scotland, UK
Listing for: William Hill
Full Time position
Listed on 2025-12-30
Job specializations:
  • Customer Service/HelpDesk
    Bilingual
  • Management
Job Description & How to Apply Below
Position: Customer Service Team Leader – Retail Growth & Benefits
A leading betting company in Glasgow is seeking a Customer Service Team Leader to enhance customer experience within its shops. The ideal candidate should possess supervisory experience and excellent interpersonal skills, as they will lead a team of Customer Service Representatives. Responsibilities include coaching staff, maintaining high service standards, and advocating safer gambling. With competitive benefits including a bonus scheme, this role promises continuous professional development and career growth opportunities.
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