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Empathetic Customer Support Specialist; Hybrid

Listing for: Intrum
Full Time position Listed on 2026-10-29
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support, Bilingual, Call Center / Support
Salary/Wage Range or Industry Benchmark: 28000 - 32000 GBP Yearly GBP 28000.00 32000.00 YEAR

Job Description & How to Apply Below

Intrum in Glasgow is seeking empathetic Customer Support Representatives to help customers in financial difficulty. You will discuss tailored repayment plans, manage diverse accounts, and provide clear guidance with a focus on fair outcomes. The role uses AI-assisted guidance to enhance service quality.

We offer a competitive base salary with an achievable bonus, extensive holidays, and a supportive, hybrid working pattern. Ideal for passionate communicators with a customer-centric mindset.

This posting is for the Empathetic Customer Support Specialist (Hybrid) role at Intrum, based in Glasgow, Scotland, United Kingdom.

The following opening is for a Empathetic Customer Support Specialist (Hybrid) with Intrum.

Our organisation is growing, and we are hiring a Empathetic Customer Support Specialist (Hybrid) in Glasgow, Scotland, United Kingdom.

This opening is for the Empathetic Customer Support Specialist (Hybrid) role at Intrum.

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