Global Financial Crimes; GFC): Quality Assurance; QA Associate
Listed on 2025-12-30
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Finance & Banking
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Quality Assurance - QA/QC
Global Financial Crimes (GFC):
Quality Assurance (QA) Associate
Location:
Glasgow, United Kingdom
Job
What You’ll Do InThe Role
- Performing population extraction and sampling of customers subject to Enhanced Due Diligence (EDD) for QA review
- Reviewing completed EDD items to complete analysis sheets containing procedural and analytical questions regarding the Enhanced Due Diligence review
- Determining whether the conclusion of the EDD demonstrates an understanding of the customer and appropriately addresses the material risk
- Determining whether the decision to approve an account opening or refresh or to elevate it to the next level of review was appropriate
- Documenting the QA review process
- Providing as‑needed support and guidance to dedicated QA analysts (e.g., ad‑hoc questions, sampling, systems navigation) on the assigned area of expertise.
Note:
After demonstrating expertise in the role, QA Analysts are often asked to also be reporting owners, regularly communicating results and feedback with one or more areas of QA coverage stakeholders, as well as being their primary point of contact for QA - Supporting QA management in efforts to enhance consistency in the performance of GFC activities across processes, business lines, and regions
- Supporting QA management as needed during regulatory examinations and internal audits
- At least 4 years' relevant experience would generally be expected to find the skills required for this role
- Minimum of 2 years of relevant experience in an anti‑money laundering or anti‑financial crime group at a large financial institution, including experience conducting Customer Due Diligence
- Bachelor's degree or equivalent
- Excellent time management skills and ability to execute tasks within tight deadlines
- Excellent analytical skills
- Excellent interpersonal skills necessary to work effectively and collaboratively with colleagues and stakeholders across regions and business units
- Ability to identify root causes for recurring issues identified during the QA process
- Attention to detail
- Ability to take thoughtful and effective ownership of assigned areas of responsibility
- Experience with managing data and records in Excel
- Certification as an Anti‑Money Laundering Specialist by ACAMS or equivalent AML certification/license - or certification within 15 months of hire
We are committed to maintaining the first‑class service and high standard of excellence that have defined Morgan Stanley for over 89 years. Our values – putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back – aren’t just beliefs, they guide the decisions we make every day to do what’s best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries.
At Morgan Stanley, you’ll find an opportunity to work alongside the best and the brightest, in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work‑life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry.
There’s also ample opportunity to move about the business for those who show passion and grit in their work.
If this role is deemed a Certified role and may require the role holder to hold mandatory regulatory qualifications or the minimum qualifications to meet internal company benchmarks.
Flexible work statementInterested in flexible working opportunities? Morgan Stanley empowers employees to have greater freedom of choice through flexible working arrangements. Speak to our recruitment team to find out more.
Seniority levelMid‑Senior level
Employment typeFull‑time
Job functionFinance and Sales
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Morgan Stanley is an equal opportunities employer. We work to provide a supportive and inclusive environment where all individuals can maximize their full potential. Our skilled and creative workforce is comprised of individuals drawn from a broad cross section of the global communities in which we operate and who reflect a variety of backgrounds, talents, perspectives, and experiences. Our strong commitment to a culture of inclusion is evident through our constant focus on recruiting, developing, and advancing individuals based on their skills and talents.
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