Service Charge Analyst

Overview

Service Charge Analyst – Glasgow, Scotland, United Kingdom. Full time, permanent with hybrid working.

Role

Purpose:

Working in the Real Estate Accounting Services team where the individual will be responsible for a range of service charge work across a varied client property portfolio.

• Working closely with our third-party partners to ensure closure of annual service charge reconciliations across a variety of complex assets in line with RICS guidelines and agreed SLAs. Role will require a variation of:
• Reviewing income demanded in the year and ensuring all occupiers are correctly billed
• Reviewing Tenant apportionment and undertaking CAP calculations
• Reviewing expenditure to ensure it has been coded correctly in line with budget
• Calculating, recommending, and posting accruals and prepayments
• Raising ad-hoc charges to tenants
• Preparing closure packs and letters
• Case managing the Service Charge end to end process for assigned allocation
• Assisting our internal stakeholders with closing off annual property budgets in line with RICS guidelines and agreed SLA’s
• Assist in quality review of third party partners work
• Preparing reconciliation of clients’ service charge funds
• Working closely with other teams within REAS to provide exceptional outcomes to our client
• Liaising with various internal and external stakeholders to achieve the role responsibilities
• Attending client and internal meetings
• Responsible for training other team members passing on knowledge and skills particularly to new members of staff
• Leading project work to support re-engineering or efficiency improvement
• Presenting to wider business changes and updates on Service Charge process

• Technical understanding of service charges
• Sophisticated experience in bookkeeping
• Understanding of Real Estate transactions

• Attention to detail
• Problem solving
• Ability to work under pressure and to strict deadlines
• Relationship management
• Ability to make decisions
• Excellent communication skills
• Numerical and analytically minded
• Presentational skills
• Self-starter

When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values — respect, integrity, service and excellence — and we value the diverse perspectives, backgrounds and skillsets of our people.

At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants.