Team Lead, OTC Corporate; Revenue Audit

Job Description - Team Lead, OTC Corporate (Revenue Audit) (EUR
015QM
)

EUR
015QM

Hilton - Area Office - Glasgow 191 West George Street Glasgow G2 2LD

This exciting Team Lead opportunity within our Global Franchise Revenue Audit team is part of our Corporate Accounting function, which sits within the Hilton Accounting and Finance Services (HAFS) organisation at our Centres of Excellence (CoE). The HAFS organisation manages the accounting and finance functions both on property and at a corporate level, enabling us to develop scalable, global processes that allow our team members the chance for growth and the ability to spend more time on strategic, high value work.

This includes managing relationships with our critical business partners across our global activities as it relates to Accounting & Finance, Tax, FP&A, Risk Management, Asset Management and general operations.

This position works under the direction of Corporate OTC leadership to develop, implement and execute revenue audit processes and procedures for Hilton’s global Franchise hotel portfolio to ensure accurate revenue reporting from our Franchise hotels from which Hilton earns fee income. The successful candidate will embrace a continuous improvement mindset and be proficient in data analytics tools and technologies. They should be able to leverage Power BI, Power Apps, AI, and other solutions to design, develop, and enhance processes for large-scale data reviews, reporting, and insights to maximise Hilton’s revenue.

You will support the Revenue Audit OTC Analyst under the direction of Corporate OTC leadership to ensure the completeness and accuracy of Hilton’s Franchise hotel revenue through the audit of revenue transmitted to Hilton by our Franchise hotels. This includes supervisory responsibility for the audit of our global Franchise portfolio of over 6,000 hotels. The successful candidate will be instrumental in expanding and refining processes and procedures with the Revenue Audit function that align to wider OTC strategies.

Further, the post holder will build strong relationships with the Shared Service Centre (SSC) who are responsible for ensuring all franchise revenue is submitted and mapped accurately on a daily basis.

• Oversee the delivery of all key revenue audit related tasks to scheduled timelines
• Follow Hilton policies and procedures in own work and supports the team to deliver to agreed standards
• Ad hoc reporting to stakeholders as required
• Assist OTC leadership with establishing specific goals and plans to prioritize, organize and accomplish project/department goals pertaining to revenue audit
• Attend staff meetings pertinent to work assignments
• Directing and Staffing Activities
• Responsible for ensuring all functional tasks are performed in the most efficient and effective way
• Exhibit a continuous improvement philosophy, communicate improvement suggestions to leadership and oversee implementation to completion
• Effectively represent the Centre of Excellence operation within the wider Hilton organisation and externally
• Monitor team performance against objectives and provide feedback on performance
• Motivate and inspire team members

• Develop and direct the implementation of new Franchise revenue audit processes and procedures
• Review Franchise Agreements for revenue definitions to ensure hotel revenue is appropriately classified to ensure accurate fee billing
• Review and approve revenue mapping changes when required and track revenue impacts
• Support with queries and investigation regarding fee income billing and accruals
• Support automation of Franchise Billings for currently manually billed hotels
• Perform annual audit of global franchise population based on departmental risk assessment
• Utilise technology (Power BI/Power Apps/AI/Data Analytics) to continually improve processes to make more efficient use of time, increase annual coverage of audits and strengthen the control environment
• Document all evidence required to comply with SOX controls that apply to assigned areas of responsibility and to report findings to…