National Director, Business Banking

Position: National Performance Director, Business Banking
Job-:
Business Banking

Location:

United Kingdom Closes:
Following Nationwide’s acquisition of Virgin Money, we’re building an ambitious, relationship-led Business Bank with the scale, capability and expertise to support businesses across the UK.As we build and grow our Business Banking proposition, we’re looking for a National Performance Director (Exco-2) to play a pivotal role in creating the performance, capability and oversight framework that will underpin our success.

This is an opportunity to help shape a national banking business at a defining stage in its development, setting the standards, disciplines and capabilities that will enable our teams to deliver sustainable growth, strong customer outcomes and consistently high-quality lending.

Reporting to the Director of Business Relationships, with a close working relationship with the Director of Large Corporate Lending, you’ll lead the national approach to performance, workforce capability, technical competence and first-line lending oversight across Business Banking. You’ll translate our growth strategy into clear performance expectations and practical plans, creating a consistent national framework while ensuring regional, segment and portfolio priorities remain visible and appropriately supported.

Crucially, this isn’t simply a performance management role. You’ll bring together commercial performance, people capability, credit quality and risk insight, helping our leaders understand what is driving performance, where opportunities are emerging and where targeted intervention is needed.

Flexible base location with travel. Proximity to London / Glasgow preferable but not essential.

Qualifications About youWe’re looking for an established leader with significant experience in Business, Commercial or Corporate Banking, ideally within a large-scale, relationship-led or geographically dispersed environment.

You’ll bring a strong understanding of how commercial banking businesses perform, as well as the relationship between growth, customer outcomes, colleague capability, credit quality and risk.

You’re likely to have experience of:
• Building performance frameworks that turn strategy into measurable commercial, customer, risk and people outcomes.
• Leading performance across relationship management, lending or commercial banking teams.
• Recruiting, mobilising and developing teams through significant growth or transformation.
• Using data, MI and portfolio insight to identify opportunities, emerging risks and areas of underperformance.
• Building technical competence, accreditation, coaching or quality frameworks within a regulated environment.
• Working confidently across Credit, Risk and Controls while maintaining clear first-line accountability.
• Influencing senior stakeholders and creating clarity across complex, fast-moving organisations.

Most importantly, you’ll be comfortable operating in a build environment. You’ll be able to move between strategy and execution, challenge constructively, create structure where it doesn’t yet exist and bring people with you as we establish a new national model.

This is an opportunity to join at a genuinely exciting point in our Business Banking journey.

We have the ambition, scale and opportunity to build something distinctive, combining Nationwide’s customer-led ethos with the commercial banking capability and expertise brought together through Virgin Money.

As National Performance Director, you’ll have the opportunity to shape how that ambition translates into performance across the business, helping us build the capability, disciplines and standards needed to grow sustainably and deliver brilliantly for our customers.

If you’re excited by the opportunity to help build and shape the next chapter of…