Reception & Hospitality Assistant

Reception & Hospitality Assistant (8 month fixed term)

Posted Wednesday 7th January 2026

Who are we? We’re The Prince & Princess of Wales Hospice. We’re a well-established charity located at 20 Dumbreck Road, Bellahouston Park, Glasgow G41 5BW
. The hospice provides specialist palliative care for people with a life-limiting, progressive illness, and support for their families and carers.

At our hospice, patients are at the heart of everything we do. As a vital member of our reception team, you will ensure a professional and patient-focused experience for all patients and families upon arrival.

Key Responsibilities:

• Deliver exceptional customer service to create a warm and welcoming atmosphere for all hospice visitors through an efficient reception service.
• Serve as a hospitality role model within the hospice, working with the support services team to maintain a strong, positive public image.
• Coordinate with the manager regarding the reception shop.

We are looking for a highly skilled, motivated, and organized individual. Ideally, you will have previous experience in a medical or healthcare setting, handling confidential information. Excellent IT skills, a confident telephone manner, and the ability to manage a varied workload are essential.

This exciting opportunity to join a forward-thinking, innovative charity offers attractive terms and conditions along with a comprehensive training and education programme.

Please note, we do not hold a Sponsorship Licence and are therefore unable to accept applications from candidates who do not have the right to work in the UK.

Fill in the application form online form or torequest an application pack please contact our HR department on  or by email

The Hospice is an Equal Opportunities employer and we make appointments on merit.

We welcome applications from women and men of any ethnic group, religious belief, marital status and sexual orientation, or who have disabilities.

Our premises have wheelchair access and are a smoke-free zone.

This position is subject to a Disclosure Scotland check.