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IT Consultant IT Support IT Project Manager Systems Analyst

Senior IT Problem & Major Incident Leader

Job in Glasgow, Glasgow City Area, G1, Scotland, UK
Listing for: DGH Recruitment
Full Time position
Listed on 2025-12-14
Job specializations:
  • IT/Tech
    IT Consultant, IT Support, IT Project Manager, Systems Analyst
Job Description & How to Apply Below
A legal services firm based in Glasgow is seeking a Senior IT Problem & Major Incident Manager. The ideal candidate has over 5 years of experience in problem management and over 7 years in major incident management, with strong analytical and communication skills. This role involves managing incidents, facilitating root cause analysis, and providing training to teams. Certifications in ITIL 4 are essential.

This is a full-time position offering a chance to impact the firm's IT operations significantly.
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Position Requirements
10+ Years work experience
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