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IT Business Operations Systems Director

Job in Glasgow, Glasgow City Area, G1, Scotland, UK
Listing for: Celeros Flow Technology
Full Time position
Listed on 2025-12-19
Job specializations:
  • IT/Tech
    IT Project Manager, IT Consultant
Job Description & How to Apply Below

Celeros Flow Technology is a global specialist in high‑performance flow control solutions. For over 140 years our products have helped ensure the safe, reliable operations of key industries.

Celeros Flow Technology is looking for talented professionals to join our world‑class team of innovators in a global, collaborative & multi‑cultural environment.

Business Operations Systems Director

General Summary

The Business Operations Systems Director is a senior leader responsible for driving ERP strategy and execution across the enterprise, with a strong focus on SAP ECC 6.0 in an Engineer‑to‑Order (ETO) heavy manufacturing environment. The role ensures ERP platforms, manufacturing and engineering systems deliver operational excellence, process standardization and business value.

Responsibilities Strategic Leadership
  • Define and execute the ERP and manufacturing systems roadmap aligned with corporate objectives.
  • Partner with Operations, Engineering, Supply Chain and Finance to standardize processes and optimize system usage.
  • Influence technology investments and digital transformation initiatives to support ETO manufacturing.
  • Lead integration or separation activities for M&A as needed.
Relationship Management
  • Oversee day‑to‑day operational aspects of internal customer relationships with the COO, Chief Legal Counsel and CFO.
  • Establish and maintain effective communication between IT and each business function.
  • Ensure the business is aware of Enterprise IT initiatives aligned with the global strategy.
ERP Systems Management
  • Oversee implementation, upgrades, and optimization of SAP ECC 6.0 across all applicable modules.
  • Ensure seamless integration between ERP and related systems.
  • Manage a team of 10 SAP professionals and legacy ERP systems.
  • Manage vendor relationships and negotiate contracts for ERP and manufacturing solutions.
  • Hands‑on SAP troubleshooting, configuration, functional and data management when required.
Manufacturing Systems Oversight
  • Lead initiatives to enhance manufacturing execution systems and ensure alignment with ETO processes.
  • Collaborate with plant leadership to support production efficiency, quality and compliance.
  • Implement best practices for system reliability, security, and disaster recovery.
  • Lead initiatives to enhance engineering systems and support engineering processes.
  • Lead 3 IT professionals maintaining Autodesk and Solid Works environments.
Demand & Project Management
  • Advise on how IT can support business developments or changes.
  • Qualify customer demand focusing on strategic needs and business value.
  • Agree priorities with IT leadership.
  • Direct large‑scale ERP and manufacturing system projects from initiation through delivery.
  • Apply structured project‑management methodologies (PMI, Agile) to ensure on‑time, on‑budget execution.
  • Manage risk, scope and stakeholder expectations throughout the project lifecycle.
  • Monitor and support project execution once approved.
Service Delivery (SD) Management
  • Maintain a detailed understanding of IT service offerings, delivery processes and technical capabilities.
  • Coordinate, integrate and ensure services meet quality, scope and SLA requirements.
  • Review aged tickets and escalations.
  • Lead problem resolution efforts and post‑incident reviews.
  • Identify improvement opportunities and facilitate execution.
Contract Management
  • Negotiate and renew global software maintenance and support contracts.
  • Align local contracts with global standards.
  • Ensure proper execution of procurement processes.
  • Provide analysis and reports.
Governance & Compliance
  • Establish governance frameworks for ERP and manufacturing systems, including change management and risk mitigation.
  • Ensure compliance with regulatory standards and internal IT policies.
Cost Management
  • Facilitate preparation of the annual budget planning.
  • Identify cost‑saving opportunities and execute centrally established targets.
  • Build and lead high‑performing teams of analysts, developers, and systems specialists.
  • Foster a culture of accountability, collaboration and continuous improvement.
Knowledge, Skills & Abilities
  • Proven leadership of cross‑functional teams.
  • Expertise in managing complex ERP projects.
  • Deep SAP ECC 6.0 experience across all relevant…
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