Senior Platform Operation Manager – VP

Senior Platform Operation Manager – VP

Morgan Stanley

This position is for a Senior Platform Operation Manager of Snowflake/Gen AI/Postgres CET based in Glasgow, responsible for managing and improving the global database infrastructure services with Site Reliability Engineering (SRE) oversight.

• The Snowflake/Postgres Customer Engagement Team (CET) is part of Morgan Stanley's Enterprise Computing Data Services Organization, managing mission-critical distributed database platforms like Snowflake, Postgres, and Greenplum on cloud and on-premises.
• The successful candidate will serve as incident and escalation manager for the global production Data and Analytics infrastructure during EMEA hours.
• Lead projects such as data center migration, version upgrades, release management, automation, database design, and performance optimization.
• Participate in at least one squad as SRE, following Agile practices and contributing to infrastructure modernization.
• Require 10+ years of enterprise IT experience and expertise in distributed database platforms, scripting, Linux/Unix, monitoring tools, and project management.
• Must have strong communication, organizational, incident management skills, and be available for weekend work.

• Deploy, optimize, and manage enterprise-scale distributed database platforms.
• Respond to incidents, troubleshoot, and perform root cause analysis.
• Design and maintain disaster recovery and high-availability solutions.
• Automate operational tasks related to provisioning, monitoring, backups, and recovery.
• Monitor system health, optimize performance, and collaborate on schema and query optimization.
• Ensure data security and compliance, participate in on-call rotations.

• Manage database deployment, upgrades, backups, and schema in production.
• Monitor performance and troubleshoot issues in distributed/OLTP/OLAP environments.

• Experience with cloud platforms (AWS, Azure), Infrastructure as Code tools, and scripting for automation.

• Set up and use monitoring, logging, and alerting tools; understand SLIs, SLOs, SLAs.

• Design and implement HA/DR solutions, run recovery drills.

• Incident response, root cause analysis, capacity planning, change management.

• Experience with container orchestration, CI/CD, regulatory compliance, strategic problem-solving, modern data architectures, documentation skills.

We support a culture of excellence, diversity, and inclusion, offering attractive benefits and career growth opportunities. For more info, visit our global offices.

Note:

This role may require regulatory qualifications. Morgan Stanley promotes flexible working arrangements and is an equal opportunities employer.