Asset Shipping Specialist; IT Support

Overview

Axiom Technologies is a Global IT Services partner supporting medium to large-scale enterprises. Please visit our website for more information about what we do at .

We’re seeking a highly organized and detail-oriented Asset Shipping Specialist to join our Technology Workplace Support Services (WSS) team. This role plays a vital part in our end-to-end IT asset lifecycle—from procurement through secure disposal.

You’ll work closely with our logistics partners and internal teams to ensure secure, compliant, and trackable movement of IT assets. If you’re passionate about asset management, operational excellence, and have experience in tech support and logistics, we want to hear from you!

• Coordinate and manage secure IT asset shipping using Firm-approved logistics vendors
• Verify serial numbers and packaging compliance (security tape, seals, GPS monitoring, etc.)
• Liaise with site contacts, ensure accurate ticket updates (Service Now), and monitor GPS tracking
• Maintain and improve shipping procedures and documentation for internal and external use
• Drive process efficiencies through reporting, dashboards, and auditing
• Support asset tracking, data entry, and other related tasks during downtime

• Bachelor’s degree or equivalent experience
• 3–5 years in IT support, shipping / logistics, or asset management
• Experience with Service Now or other ticketing systems
• Strong Excel skills and proficiency in MS Office / Share Point
• Excellent communication, organizational, and time management skills
• ITIL certification is a plus
• Prior experience in financial services is a bonus

• Be part of a high-impact, detail-driven team within a global organization
• Work with cutting-edge asset security and compliance processes
• Opportunity to create and implement meaningful operational improvements

If you are looking for that next challenge in your career and wish to apply for this role, please forward your resume to @