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IT Support Engineer

Job in Glasgow, Glasgow City Area, G1, Scotland, UK
Listing for: Pimlico Banks Recruitment
Contract position
Listed on 2026-01-06
Job specializations:
  • IT/Tech
    IT Support, Desktop Support
Job Description & How to Apply Below

3-Month Contract | East Kilbride | Inside IR35 | On-Site

Were looking for an on-site IT Support Engineer to support around 60 / 70 users across a broad mix of hardware, software, applications, and basic networking. Youll be the sole IT presence on-site , backed by a remote Infrastructure team for escalations.

Key Responsibilities
  • Provide hands‑on 1st / 2nd line IT support for laptops, desktops, Windows 10 / 11, O365, Teams and business applications
  • Work on incidents and service requests via the ticketing system
  • Support onboarding / offboarding, account setup and device deployment
  • Troubleshoot and maintain label printers, scanners, network points, WiFi, routers
  • Install, configure and decommission end‑user devices
  • Basic network support including patching and connectivity troubleshooting
  • Hardware repair support and data migration, plus vendor coordination
  • Manage inventory and stock of IT equipment
  • Handle IT equipment disposal following internal processes
  • Support global IT teams with local hands‑and‑feet tasks
  • Create / update knowledge base articles for end‑users
  • Be visible on‑site proactive walk‑arounds and user engagement
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