Claims Handler

Position: Claims Handler (Permanent)
About the Role

We're looking for an experienced Personal Injury Claims Handler to join a growing legal team in Glasgow. You'll manage a varied caseload of road traffic accident (RTA) claims, guiding clients through the claims process with professionalism, empathy, and efficiency.

You'll liaise with insurers, medical experts, and other professionals to progress claims smoothly and achieve the best possible outcomes. This is a fantastic opportunity for someone who enjoys responsibility, client interaction, and working in a supportive, collaborative environment.

Key Responsibilities

Manage a caseload of personal injury claims arising from road traffic accidents

Act as the main point of contact for clients, providing clear and confident advice

Liaise with insurers, solicitors, and third-party professionals

Ensure cases progress efficiently while meeting deadlines and compliance standards

About You

Proven experience handling RTA personal injury claims

Strong organisational skills and ability to manage multiple cases

Excellent written and verbal communication skills

Client-focused mindset and a proactive, team-oriented approach

What's on Offer

Competitive salary based on experience

Hybrid working for work-life balance

Pension scheme

Death-in-service benefit

Private healthcare cover

Generous annual leave entitlement

Supportive team environment with opportunities to grow

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website