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FNOL​/Concierge Claims Technician Hybrid

Job in Glasgow, Glasgow City Area, G1, Scotland, UK
Listing for: Exchange Street Executive Search
Full Time position
Listed on 2026-01-08
Job specializations:
  • Insurance
    Insurance Claims
Salary/Wage Range or Industry Benchmark: 30000 GBP Yearly GBP 30000.00 YEAR
Job Description & How to Apply Below
Position: FNOL / Concierge Claims Technician Hybrid)
Our client is looking to recruit a FNOL/Concierge Claims Technician within their Property Claims team in Glasgow (Hybrid working). You will use your technical knowledge and experience to assist adjusters to proactively case manage, negotiate, and settle property claims, as licensed.
 
Role & Responsibilities:
 
Being the first point of contact to policy holders making an insurance claim
Providing outstanding customer service and putting the customer at the centre of everything
Building strong professional relationships with team members and other areas of the business
Ensuring all information is documented correctly prior to Loss Adjuster visits

Skills & Requirements:

FNOL experience in Insurance/Loss Adjusting/Claims Handling preferable
Team player with the passion for helping others  
Proactive, with the ability to work with initiative
Able to work as part of a team to ensure client SLAs are met
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