Night Shift Team Leader Welham Green Service & Support Job Glasgow area,Scotland UK,Management

Night Shift Team Leader

Motus Truck & Van have an exciting opportunity for a Workshop Team Leader (Night Shift) to join their fabulous team in Welham Green.

We are offering an excellent salary package plus company benefits and continuous Mercedes-Benz training.

Motus Truck & Van is one of the largest Mercedes-Benz commercial vehicle dealerships in the UK. With sites across East Anglia, Hertfordshire & Essex, our facilities are staffed by experienced professionals who specialise in providing support to businesses of all shapes and sizes.

Not only can we supply new and used trucks and vans, we also offer an array of aftersales services, including overnight vehicle servicing and MOTs, tacho calibration, genuine parts and much more.

Do you have. .

At least 5 years practical experience in a service workshop?
Senior Technician experience with diagnostic skills and thorough understanding of Mercedes-Benz Vehicles?
Experience with volume work?
Able to work within a team?

If your answers are YES… then you may be the person we have been looking for!

Our Company Benefits:

When you join Motus Truck & Van from Day 1 you'll have access to a comprehensive benefits package including:

Holiday Allowance of 30 days holiday per year (including Bank Holidays) that will increase with length of service
Auto-enrolment Pension Scheme with employer contribution
Medical insurance discounted scheme
Referral bonus if you introduce your friends
Discounted days out with family and friends
Retail discounts saving £££'s on shopping and dining out
Salary Finance
Family & Friends Discounted Car Scheme
On-site Mental Health First Aiders
Discounted Healthcare Scheme
X2 basic salary Life Assurance
Uniform provided

What will you be doing?

Responsible for providing technical support to team members as and when required in order to assist in achieving a satisfactory level of first time repair
To ensure that technicians are working at acceptable levels during shifts to achieve optimum use of available man-hours
Reporting any lateness/unauthorised absence to the Workshop Manager
To report any issues which may arise of a disciplinary nature to the Workshop Manager
To ensure that work is issued and completed to the agreed deadlines reporting any concerns to incoming team leaders prior to handover, and informing the Workshop Manager of any issues arising as appropriate
To carry out random quality checks on team members work reporting accordingly to the Workshop Manager
To assist the Workshop Manager and General Service Manager with planning relevant training programmes for team members to ensure that development is in line with departmental policy
To ensure that the workshop is kept clean and tidy during shift working hours and to observe the relevant Health & Safety Regulations
To properly supervise the workshop team and to develop and train subordinates to achieve the highest possible levels of performance
To monitor workshop loading and ensure continuity
To receive customers and their vehicles, discuss and confirm their requirements and examine the vehicles to determine their condition
To supervise the flow of work into the workshop, allocating work as required and maximising the use of available resources
To ensure that collection and delivery drivers operate to schedule and meet customer and workshop expectations
To ensure that repair orders are raised and processed according to the established guidelines and that work is completed to schedule
To ensure that requested work is completed on time and to the expected standards
To ensure that invoicing is accurate and completed on time
To ensure that job extensions are properly authorised, processed and that customers are kept fully informed of changes to costs and expected completion times/dates
Ensure that proper use is made of technical information and that it is maintained up to date
To monitor and enforce time control of team members
To ensure that vehicles are properly handed over to customers, including invoice explanation and advising future requirements
To participate in follow up procedures

Monday – Friday - 9:00pm until 6:30am

Who are we looking for?

The successful candidate will have:

A relevant formal qualification…


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