Contracts Manager

Reference: GROUPCM Date posted: 19/12/25

March is the leading provider of critical engineering services.

We collaborate with the businesses of today, to engineer the industries of tomorrow.

We increase output, reduce cost, save energy and cut carbon, putting ideas on the table and boots on the ground for solutions that leave a lasting impact.

We are March. And we are engineering progress.

As the Contracts Manager you will oversee the delivery of planned maintenance, reactive maintenance, and small works projects across multiple sites for one of our key clients. This role is critical in ensuring contractual compliance, operational efficiency, and exceptional client satisfaction across multiple sites.

• Manage and oversee the delivery of PPM schedules, ensuring compliance with statutory and contractual requirements.
• Coordinate reactive maintenance activities, ensuring timely resolution of issues and minimal disruption to client operations.
• Plan and deliver small works projects, from initial scoping through to completion, ensuring quality, safety, and budget adherence.
• Monitor contract performance against KPIs and SLAs, implementing improvements where necessary
• Act as the main point of contact for clients, building strong relationships and ensuring high levels of satisfaction.
• Conduct regular client meetings and provide transparent updates on service delivery and project progress.
• Manage budgets for maintenance and small work, ensuring profitability and cost efficiency.
• Prepare forecasts, manage variations, and ensure accurate invoices in line with contractual terms.
• Ensure all workers comply with health & safety regulations, statutory requirements, and company policies.
• Maintain accurate records for audits and regulatory inspections.

• Proven experience in Hard Services FM, including self-delivery and subcontractor management.
• A sound technical background, supported by recognised M&E qualifications
• Strong leadership and motivational skills, with the ability to direct and manage a team.
• Exceptional analytical skills
• Proven track record of delivering change in complex and demanding environments.
• Strong understanding of building services and compliance requirements.
• Excellent client-facing and stakeholder management skills.
• Commercial acumen with experience in budgeting and cost control.
• Leadership experience with the ability to motivate and develop teams

• A competitive salary and benefits package appropriate to this position
• An employer who values the ongoing wellbeing of its employees
• Career development within a successful and growing business

We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

If you would like to apply please submit your details in the form and we will get back to you as soon as we can.