National Water Hygiene Manager

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National Water Hygiene Manager

National role – travel throughout UK required

Permanent

45 Hours Per Week

Competitive Salary + Great Company Benefits (detailed below!)

An exciting opportunity has emerged for an experienced National Water Hygiene Manager to join our company, working with some of our major UK retail clients. The National Water Hygiene Manager is responsible for the effective management, control, and assurance of water hygiene and Legionella compliance across a multi-client portfolio. The role ensures statutory compliance with ACOP L8 and HSG
274, protects customers, colleagues, and contractors, and safeguards organisational reputation through strong governance and operational control. This is a key leadership role, managing the Water Hygiene team to deliver high-quality testing and hygiene services in line with agreed service levels and regulatory standards. The post holder builds and maintains trusted client relationships, acting as a professional adviser and principal point of contact.

The role also acts as the primary liaison with regulatory bodies, maintains required accreditations, monitors regulatory change, and supports training and technical development. All activities must be delivered safely, efficiently, and cost-effectively, in full compliance with company health and safety policies.

• Ensure that all members of the Water Hygiene team always comply with all Health and Safety regulations and the company’s Health and Safety Policy.
• Attend meetings and training courses as and when necessary to ensure personal management and technical knowledge keeps pace with technical and business developments.
• Oversee the development and enhancement of the water testing service, making recommendations and presenting new solutions to senior management as necessary to deliver better standards of service.

• Identify and deliver business development opportunities within the budget to fund additional services to the customer.
• Support and advise client on strategic investment/project requirements.
• Manage capital plans and projects jointly with the Customer and designated Manager, ensuring they are completed to specification and within budget to optimise value and service levels.
• Control costs within budget and achievement of regional profit targets.

• Lead and manage the Water Hygiene team, providing full support across all aspects of people management.
• Train, develop, and appraise members of the Water Hygiene team to ensure they are competent, motivated, and effective, including completing Training Needs Analyses and delivering appropriate training solutions.
• Review training, competence, and develop capability and succession planning to ensure ongoing compliance and maintain service delivery across the area of responsibility.
• Recruit, induct, and train Water Hygiene Technicians.
• Carry out regular site audits against defined processes and standards to ensure technicians consistently meet required service and compliance expectations.
• Review individual and team performance, providing feedback and advising stakeholders on performance improvement opportunities.
• Ensure robust systems for record-keeping and monitoring, including training, competency, and operational records.

• Experience of delivering Water Hygiene Management services within the FM industry, with a proven track record in a multi-client, contracted retail environment desirable.
• Highly organised, results- and detail-focused, with the ability to interpret technical risk assessments and engineering reports to support effective problem-solving, decision-making, and risk management.
• Demonstrable success in achieving compliance through effective leadership and team management, supported by strong working knowledge of ACOP L8, HSG
  274, and relevant water safety legislation.
• Clear and confident communicator, able to engage effectively with both technical and non-technical stakeholders, verbally and in writing.
• Educated…