Venue Operations Manager

Position: Venue Operations Manager (Permanent)
Venue Operations Manager

Fixed-Term Project | Live Environment

We are representing a leading national soft services provider seeking an experienced Venue Operations Manager for a high-profile, fixed-term project within a major live venue environment.

This role requires a confident, hands-on operational leader who can manage large teams, respond quickly to change, and maintain exceptional service standards in a fast-paced setting.

The Role

You will have full responsibility for service delivery within a designated venue, overseeing cleaning operations and leading on-site management teams. Acting as the senior on-site contact, you will liaise closely with stakeholders and internal teams to ensure safe, compliant, and high-quality delivery throughout the project lifecycle.

Key Responsibilities

* End-to-end operational management of venue-based cleaning services

* Leadership of supervisors, administrators, and large operational work forces

* Workforce planning, rotas, overtime, and short-notice staffing changes

* Oversight of pre-event, live, and post-event cleaning activity

* Performance monitoring through audits, inspections, and reporting

* Primary operational point of contact for venue stakeholders

* Health & safety compliance and training oversight

* Close collaboration with HR and Payroll to support recruitment and onboarding

* Rapid issue resolution in a live, high-pressure environment

Candidate Profile

* Proven experience in operations, venue, or cleaning management

* Background in live environments such as venues, events, stadia, transport hubs, or similar

* Strong leadership capability with experience managing large teams

* Highly organised, decisive, and calm under pressure

* Professional communicator with a solutions-focused mindset

* Confident using Microsoft Office and operational systems

* Full UK driving licence – essential

Package & Details

* Contract:

Fixed-term project role (Feb – Aug 2026 approx.)

* Salary: £38,000 pro rata + completion bonus

* Hours:

Full-time with flexibility (evenings/weekends during peak periods)

* Location:

Glasgow area (office-based initially, venue-based during delivery)

Please submit your CV and we will be in touch for a confidential chat