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Customer Service Team Leader - Hybrid Coaching

Job in Glasgow, Glasgow City Area, G1, Scotland, UK
Listing for: CCA Recruitment Group
Full Time position
Listed on 2026-01-12
Job specializations:
  • Management
    Client Relationship Manager
Job Description & How to Apply Below
Position: Customer Service Team Leader - Hybrid, Growth & Coaching
A leading recruitment agency in Glasgow seeks a Customer Service Team Leader to guide a team of advisors in delivering exceptional support. This full-time role involves monitoring performance, coaching, and handling escalated queries, all while ensuring customer satisfaction. The ideal candidate has leadership experience in a fast-paced environment and a strong passion for developing team members. A competitive salary and generous benefits are offered, along with a hybrid working model that emphasizes flexibility.
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