Head of Marketing and Communications

Position Overview

We are recruiting for the newly created role of Head of Marketing and Communications to join our Income Diversification and Messaging team. This senior role will play a key part in raising awareness of Right There, strengthening our brand and helping people understand the difference our work makes. The post holder will lead on planning and delivery of all marketing, communications, PR and digital activity, ensuring messages are clear, consistent and grounded in people’s experiences.

• Provide strategic direction across communications, public affairs and supporter engagement
• Support the Director of IDM in organisational strategy, planning and development
• Develop and implement the communication and marketing including internal and external communications
• Lead policy, press and public affairs activity to raise the organisation's profile and influence relevant agendas
• Oversee internal communications ensuring staff and volunteers feel informed, connected and engaged
• Manage website development and content strategy to present programmes and lived experience clearly, ethically and accessibly
• Ensure compliance with GDPR compliance, safeguarding, copyright and ethical storytelling standards
• Lead and develop the marketing and communications team, managing workloads and supporting staff, freelancers and agency partners to deliver effectively

The role is expected to be 3 days office based. We expect the post-holder to uphold and represent our organisation in a way that reflects our values and person‑centred way of working.

We’re looking for a candidate with significant management experience in a marketing, communications or PR role, ideally within a charity or social purpose setting. The ideal candidate will have a strong background in multi‑channel communications, combining digital, social, PR, content creation and campaigns, and a motivational leadership style with experience managing staff, freelancers and agency partners. The candidate should be a compassionate, thoughtful and values‑driven storyteller with a genuine interest in people's experiences.

• Your normal working hours are 35 per week, Monday to Friday, 9 am to 5 pm
• Your main place of work is 15 Dava Street, Glasgow, G51 2JA with travel to programme locations as required
• Annual leave entitlement of 210 hours (equivalent to 6 weeks) pro‑rated per year in the first year rising to 280 hours (equivalent to 8 weeks) pro‑rated per year in the second
• You will be automatically enrolled into the Peoples Pension in the month that you complete 3 months of employment, provided you meet the auto‑enrolment criteria
• Cycle to work scheme
• Option to purchase and sell annual leave

Full list of benefits is detailed in the job & person specification.

We are Right There, a charity that recently celebrated our 200th anniversary. We provide tailored support for people, at home, and in the community. We are here for people who are living with the effects of homelessness, poverty, substance use, or family breakdowns. Last year we supported almost 4,000 individuals, helping to prevent them from becoming homeless or separated from the people they love.

Every person's story is unique, and every one's route home is different – it doesn't matter what the situation is; we are not here to judge, only to help.

Work Location:

In person