CCTV Controller

About the Company

OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award‑winning services within facilities management, hard services, cleaning, security and catering.

As a CCTV Controller you will be responsible for the proactive operation of the CCTV system and other security systems to ensure the safety and security of the site. Reporting to the Security Manager, you will ensure clear and accurate communication, proper incident escalation, and thorough documentation of all activities.

• Ensure clear, accurate communication and transmission of all relevant information.
• Follow the correct escalation process for incidents, maintaining running logs in the Operators running logs.
• Effectively deploy security resources to handle all incidents and matters arising.
• Proactively operate the CCTV system, conducting daily site activity risk assessments and maintaining accurate CCTV records.
• Operate the fire alarm system, PA system, VMS, Intruder/Panic Alarms, BMS, ANPR, radio, and phone systems.
• Implement emergency procedures in accordance with the Incident and Emergency Plan.
• Thoroughly, accurately, and professionally document complaints, incidents involving possible criminal activity, and other daily activities.

• You must have the right to work in the UK.
• SIA – CCTV / Door Supervisor License.
• ACT Awareness.
• SCaN for CCTV Operators.
• Problem‑solving skills.
• Effective verbal and written communication skills.

If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people, please click apply and register your interest. You can also sign up for our job alerts when registering, which will notify you when other suitable vacancies are available.

We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.

Glasgow, Scotland, United Kingdom