Retail Security Officer

Overview

Location:

M&S Glasgow West End. Hourly rate £12.76.

Hours:

40+ per week, permanent. Shift pattern: 4 on 4 off.

Role:
Security Officer for Mitie, supporting M&S stores with safeguarding people, stores and assets while delivering customer service.

• Protect & Serve:
  Safeguard M&S stores, people, and assets while delivering outstanding customer service.
• Use technology:
  Engage with provided technology for incident reporting (body-worn cameras, mobile devices).
• Stay compliant:
  Follow all policies and legal requirements.
• Proactive:
  Review and improve assignment instructions.
• Stay alert:
  Report hazards and remain vigilant.
• Be professional:
  Handle challenging situations with calm and professionalism.
• Emergency readiness:
  Contact emergency services when needed.

• Experience:
  
  Security experience essential.
• Certification: A valid SIA Licence.
• Skills:
  
  Excellent customer service and communication, energy and enthusiasm.

• Stay Compliant:
  Follow all policies and legal requirements.
• Use Tech:
  Engage with provided technology for effective reporting.
• Proactive:
  Review and improve on instruction assignments.
• Stay Alert:
  Report hazards and remain vigilant.
• Be Professional:
  Handle challenging situations with calm and professionalism.
• Emergency Ready:
  Contact emergency services when needed.

• Competitive pay: £12.76 per hour with benefits including Save As You Earn, Share Incentive Plan, Cycle to Work, Life Assurance, and Childcare Vouchers.
• Professional growth:
  Company-funded SIA Licence renewal and ongoing training.
• Technology and tools:
  Body-worn cameras and mobile reporting devices.
• Employee programs:
  Access to flexible benefits platform Choices (dental, dining, tech purchases, etc.), MiDeals discounts, cycle-to-work scheme, life cover, save-as-you-earn, and share plans.
• Recognition:
  Mitie Stars program with monthly prizes and a yearly top prize of £10,000.

• Mitie is committed to inclusive recruitment; if you need adjustments during the recruitment process, please let us know.
• We are the UK’s leading facilities management and professional services company with a broad client base.

Join our Mitie Team. Diversity makes us stronger.