Quality Assurance Specialist — Customer Interactions
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Quality Assurance - QA/QC
Quality Control - QC Analysts/Managers
Job Description & How to Apply Below
Nex Rep LLC in the United States is seeking a Quality Specialist to analyze calls, emails, social media posts, and SMS from Nex Rep’s independent marketplace contractors, identify trends, and collaborate with certification and operations teams to ensure client standards are met.
You will assess agent interactions, monitor real-time or post-hoc workflows, review customer satisfaction data, participate in calibration sessions with clients, and provide feedback to internal teams to drive quality
As a Quality Assurance Specialist — Customer Interactions, you will play an important part at Nex Rep LLC in Yuma, AZ, United States.
We are looking to fill the Quality Assurance Specialist — Customer Interactions position at Nex Rep LLC in Yuma, AZ, United States.
The Quality Assurance Specialist — Customer Interactions role at Nex Rep LLC is now open for applications in Yuma, AZ, United States.
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