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Tenant Partner — Data-Driven CX & Improvements
Job in
Newent, Gloucester, Gloucestershire, GL1, England, UK
Listed on 2025-12-30
Listing for:
Two Rivers Housing
Full Time
position Listed on 2025-12-30
Job specializations:
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Business
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Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
Location: Newent
A local housing association in Newent is seeking a Customer Experience Business Partner to enhance tenant satisfaction and improve service efficiency. The role involves analyzing feedback and complaints, liaising with service managers to implement improvements, and ensuring compliance with standards. Ideal candidates will possess strong customer service skills, a proactive mindset, and experience in complaint management. This is a contract position with a commitment to fostering an inclusive workplace.
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