Application Support Engineer

DV-Cleared Application Support Engineer - Contract (Outside IR35)

Location:

Cheltenham, Gloucestershire Area (on-site minimum 4 days per week)

Rate: 500 - 600 per day

Clearance:
Active DV clearance required

Start: ASAP

Duration: 6 months

We are seeking a DV-cleared Application Support Engineer to join our client's on-site team in the Cheltenham area. You will help maintain and support a managed cross-domain service, leveraging a broad range of technologies. The role focuses on site reliability engineering practices to ensure service resilience, continuous improvement, and operational excellence.

• Manage and maintain CI/CD pipelines using Java, Maven, and NPM.
• Configure and execute automated test suites with Maven and Cypress.
• Deploy and configure services using Terraform and Ansible across Open Shift, RHEL/CentOS, and Docker.
• Configure and integrate third‑party software and appliances.

• Track service performance and availability using Influx and Grafana.
• Configure alerts to detect issues before they escalate.
• Analyse logs and investigate anomalies in system behaviour.

• Provide 2nd/3rd line support, resolving issues and answering business queries.
• Manage incidents, elevate problems, and conduct root cause analysis.
• Implement proactive changes to improve service stability.

• Automate tasks to reduce manual workload.
• Conduct OS health checks, patching, and database housekeeping.
• Support multi‑site data centre operations.

• Experience in a managed service environment with strong service delivery focus.
• Hands‑on with Infrastructure as Code (Terraform, Ansible).
• Application development experience (Java or similar).
• Strong problem‑solving and analytical skills with sound decision‑making.
• Excellent communication and stakeholder management.
• Proficient with Git version control.

• Experience with microservices deployment and administration.
• Familiarity with messaging platforms (e.g., AMQP).
• Knowledge of S3 object storage.
• Experience with RDBMS (Oracle or similar)

Services advertised are those of an Employment Business.